Grievance Submission
If a member has an issue with regard to coaching, parent behavior, practices, games or Association policy, the issue should be brought first to the attention of the Team Manager or Age Division Rep in an appropriate and respectful manner. In the case of a parent having an issue with a coach, the Manager would talk the issue over with the Coach and then either take the results back to the parent, or if the coach wishes, schedule a conference with the parent, coach and manager.
If the issue is not resolved to either party’s satisfaction, the manager will take the issue to the Division Representative to try and resolve.
Parent/Spectator goes to:
- Team Manager
- Select your team from the "TEAMS" menu above to find your team manager
- Age-Division Board Rep
- Find your Age-Division Board Rep Here
- HAYHA Board of Directors
- board@hayha.org
If necessary, the Disciplinary Committee or Coach-in-Chief may also be consulted. If the parent is still not satisfied, they may request a meeting with the Board of Directors. If the issue has to do with Association policy, the Team Manager will first go to the Division Representative and the chain of command will continue from there. At no time should a parent confront a coach or player that is not their child.